Feedback:

Your satisfaction and positive feedback is very important to us. Please leave positive feedback and 5 stars if you are satisfied with our services.

If you have any problems with our items or services, please feel free to contact us first before you leave negative feedback. We will do our best to solve any problems and provide you with the best customer services.

1.Why the length is not the same as description?

We measure the length of hair when the hair be stretched to straight, the wavy and curl texture hair

will be much shorter when compared with the straight hair, pay attention to that before you buy, Thank you!

2.Why the weight is not the same as the description?

Because our product was made by machine, it is normal that it will exist 5-10g error.

3.Why does my hair become tangled?

The hair would become tangled due to dryness, oil&dirt build-up,salt waterand not

combing (wide tooth comb) out your hair daily.

Make sure to wash and condition your hair at least once a week, and if possible, twice a week would be better.

You may use hydrating drops or consult your stylist for further suggestions.

4.Why does the hair shedding?

After the new product was produced, there will have some floating hair on it,